Customer Experience

Customer Experience is the most important philosophy driving successful businesses globally. ZeopardThink and ZeopardTalk offer training and keynotes in the areas of customer experience. For further information go to the ZeopardThink and ZeopardTalk pages.  ZeopardLaw uses this expertise in CX to help clients in all the legal aspects of CX to create a consistent and legal, winning approach to customers. The way we choose to write contracts, the conditions we impose, the way we deal with breaches and the way we treat customers who want to leave, all reflect on the experience we deliver. ZeopardLaw can help by drafting consumer contracts that align with the CX philosophy of the client’s business.

Jennie Vickers speaking at the Oracle User Group meeting in 2013 about Customer Experience:

https://www.youtube.com/watch?v=nCJnQjKCPyU

 

Putting the customer at the centre of your business-even if they are a dragon!

 

 

CX Reference Certificate created by Jennie Vickers to capture the customer’s appreciation of an employee in the service industry.

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